Payment Policy

We want your checkout experience to be as seamless as giving the perfect gift. We’ve partnered with secure payment providers to ensure your transactions are safe, fast, and flexible, so you can focus on celebrating life's special moments.

How You Can Pay

We accept a wide variety of trusted payment methods through our secure checkout system, including:

  • Major Credit & Debit Cards: Visa, Mastercard, American Express, and Discover.
  • Digital Wallets: PayPal, Apple Pay, and Google Pay.
  • Accelerated Checkout: Shop Pay and other supported fast-track options.

Your Security Matters

Shopping with us is 100% secure. Every transaction with Cheles Gifts is processed through encrypted gateways. Cheles Gifts does not store or have direct access to your full credit card details. Our payment partners use industry-leading security measures to protect your information and keep your data completely private.

Order Processing

Your order will enter our system as soon as your payment is authorized and verified. If a payment is flagged for a security review or declined by your bank, the order may be delayed or canceled while we look into it. We will always reach out if there is an issue to ensure your gift delivery stays on track.

Currency & International Fees

All orders are processed in U.S. Dollars (USD). If you are shopping from outside the United States, your bank or card issuer might apply a currency conversion fee or international transaction charge. Cheles Gifts is not responsible for these extra bank fees, so it is always a good idea to check with your financial provider first.

Billing Details

To keep our fulfillment process moving quickly, please make sure your billing information matches the details exactly as they appear on file with your payment method. Inaccurate information can lead to failed payments or order cancellations, and we would hate for your special surprise to be delayed because of a typo!

Fraud Prevention

To keep our community and business safe, we reserve the right to review or cancel any orders that look suspicious or show signs of unauthorized activity. If we need a little more information to verify your purchase, we will get in touch with you directly.

Questions?

If you run into any trouble at checkout or have a question about a charge, our team is here to help. Please reach out to us at contact@chelesgifts.com.